Refund & Return Policy

At The Schultzster, customer satisfaction is important to us.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

Item must be unused

In original packaging

In the same condition as received

Proof of purchase required

Non-Returnable Items

The following items cannot be returned:

Final sale items

Personalized or custom products

Gift cards

Return Process

To initiate a return, please contact us at:

📧 support@theschultzster.com

We will provide return instructions and the return shipping address.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once we receive and inspect your return:

Approved refunds are processed within 5–7 business days

Refunds will be issued to the original payment method

Exchanges

If you received a defective or incorrect item, please contact us within 7 days of delivery. We will replace the item at no additional cost.

Late or Missing Refunds

If you haven’t received your refund:

Check your bank account.

Contact your credit card provider.

Contact your bank.

If you still need assistance, contact us at:
📧 support@theschultzster.com